Hitman FAQ 3

<body topmargin=0 leftmargin=0 marginheight=0 marginwidth=0> <table cellpadding=0 cellspacing=0 border=0><tr> <td valign="top" colspan=2 height=110 BGCOLOR="#FFFFFF" TEXT="#080000" bgproperties="fixed" background="1adf0f21egerdp.jpg"> <div> <B><IMG SRC="03a203c0.jpg" border=0 width="32" height="60" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></B><FONT SIZE="5" COLOR="#66334C" FACE="Arial" ><B>Saiga Systems Software</B></FONT><B>      |     </B><A HREF="default.htm" TARGET="_top" TITLE="Saiga Systems Software"><U><B>home</B></U></A></div> <div> <A HREF="id133.htm" TARGET="_top" TITLE="All products FAQ 1"><U>All products FAQ 1</U></A>   |   <A HREF="id134.htm" TARGET="_top" TITLE="All Products FAQ 2"><U>All Products FAQ 2</U></A>   |   <A HREF="id135.htm" TARGET="_top" TITLE="All Products FAQ 3"><U>All Products FAQ 3</U></A>   |   <A HREF="id136.htm" TARGET="_top" TITLE="All Products FAQ 4"><U>All Products FAQ 4</U></A>   |   <A HREF="id138.htm" TARGET="_top" TITLE="Hitman FAQ 1"><U>Hitman FAQ 1</U></A>   |   <A HREF="id137.htm" TARGET="_top" TITLE="Hitman FAQ 2"><U>Hitman FAQ 2</U></A>   |   <B>Hitman FAQ 3</B>   |   <A HREF="id140.htm" TARGET="_top" TITLE="Hitman FAQ 4"><U>Hitman FAQ 4</U></A>   |   <A HREF="id148.htm" TARGET="_top" TITLE="Hitman V9.1 Release Notes (November 2003"><U>Hitman V9.1 Release Notes (November 2003)</U></A>   |   <A HREF="id144.htm" TARGET="_top" TITLE="Hitman V10 Release Notes"><U>Hitman V10 Release Notes</U></A>   |   <A HREF="id151.htm" TARGET="_top" TITLE="Hitman Features by Version"><U>Hitman Features by Version</U></A></div> <div> </div> </td> </tr><tr> <td valign="top" width=210 BGCOLOR="#FFFFFF" TEXT="#080000" bgproperties="fixed" background="1acf2f02egerdp.jpg"> <div> <IMG SRC="041b4bc0.gif" border=0 width="180" height="188" ALIGN="BOTTOM" HSPACE="0" VSPACE="0"></div> <div> Copyright:</div> <div> Saiga Systems Software Inc.</div> <div> Suite 913,</div> <div> 105 - 150 Crowfoot Cres NW</div> <div> Calgary, AB</div> <div> Canada</div> <div> T3G 3T2</div> <bR> <div> Last Update to this page:</div> <div> June 2002</div> <bR> <bR> <bR> </td> <td valign="top" height=370 BGCOLOR="#FFFFFF" TEXT="#080000" bgproperties="fixed" background="1aff0f03.jpg"> <div> <I>Hitman FAQ 3</I></div> <div> <B>Hitman is stopping unexpectedly</B></div> <bR> <div> 1. Verify that you can list both the prime and nonprime data files</div> <div>     $ hitman /list /file=both</div> <bR> <div> If you are unable to list both data files you may need to convert the one that fails following the instructions in <A HREF="id138.htm" TARGET="_top" TITLE="Hitman FAQ 1"><U>FAQ 1</U></A>. A data file problem is usually responsible for this if Hitman is stopping at the same time everyday.</div> <bR> <div> 2. Inspect the hitman_dat:hitman_audit_file.node to see if a privileged user is actually stopping it. Anytime the Hitman/stop command is issued there will be an audit record written to record the time and username.</div> <bR> <div> 3. Inspect the hitman_dat:hitman_error_file.node to see if an error message has been written out at the time Hitman stopped working. If there is an error message fixing the problem may allow Hitman to run normally.</div> <bR> <div> 4. Start Hitman and make a note of the process id. After it has stopped inspect the OpenVMS accounting record for that process - the final status message text may indicate why Hitman is stopping.</div> <bR> <div> Assuming the process id was 0200AC12</div> <bR> <div>     $ accounting /full /ident=0200AC12</div> <bR> <div> Be sure to page through until you obtain a screen of information for that process ID that has the current date.</div> <bR> </td> </tr></table></body>